Fees and Insurance
We’ve Got You Covered
No need to worry about the cost of counselling adding to your stress! Whether you have extended health benefits or not, we’ve got plenty of options to make sure you can get the support you need. We’re teamed up with as many insurance companies and benefits providers as possible to make accessing help a breeze. Our fees are in line with industry standards for the region, and for those without coverage, our talented interns—finishing up their master’s degrees—offer sessions at reduced rates.
Fees for therapy are as follows:
Registered Clinical Counsellors (RCCs)
$160 – $175 per 50 minute session
Registered Nurse (RN)
$120 per 50 minute session
Intern Completing Masters Degree
$0 – $60 per 50 minute session
Insurance
Direct Billing Insurance Companies
We are pleased to announce that we have expanded the number of insurers we now bill directly for your convenience. Through our clinic, we can now directly bill a wider variety of insurance companies, including those that use the Telus eClaims system for streamlined submissions. This service allows us to bill your insurance provider on your behalf, reducing the upfront cost of sessions and simplifying your billing process.
Among the insurers we are currently able to directly bill are:
- Manulife
- Medavie Blue Cross (serving Veterans Affairs Canada, Royal Canadian Mounted Police, and Canadian Armed Forces)
- SunLife
- Green Shield
- Great West Life
- Industrial Alliance Financial Group
- Johnson
- Johnston Group
- UV Insurance
- BPA
- Canadian Construction Workers' Union
- Chambers of Commerce Group Insurance Plan
- CINUP
- Coughlin Employee Benefits Specialists
- Cowan
- D.A. Townley
- First Canadian Insurance Corporation
- GMS
- Canada Life - PSHCP
- Maximum Benefit
- People Corporation
- Union Benefits
- And more through Telus eClaims
How to Access Direct Billing
To take advantage of our direct billing services, follow these steps:
- Confirm Your Coverage: It is essential to verify with your insurance provider that your policy covers services provided by a Registered Clinical Counsellor (RCC) or a Registered Marriage and Family Therapist (RMFT). Some policies may also extend coverage to services provided by interns or neurofeedback technicians under the supervision of an RCC. Please note that Sojourn Counselling cannot determine your eligibility for coverage, so we recommend confirming this with your insurer before booking an appointment.
- Provide Your Insurance Details: To set up direct billing, you will need to provide us with your insurance details prior to your session. This includes your policy number, member ID, and any other relevant information required by your insurer.
- Monitor Your Subsidy Balance: While we can bill directly to your insurer, it is your responsibility to monitor your coverage and subsidy limits. You are responsible for any amounts not covered by your insurance, such as when your plan has reached its maximum limit. We will bill you directly for any balance remaining after the insurance subsidy has been applied.
This direct billing service is just one way we aim to make access to our counselling and neurofeedback services as seamless as possible. Should you have any questions about the process or which insurers we bill directly, feel free to contact us for assistance.
ICBC Coverage
Crime Victims Assistance Program (CVAP)
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